FREQUENTLY ASKED QUESTIONS & ANSWERS (FAGs)
If the questions you will find do not cover your case, do not hesitate to contact us from the contact page and we will make sure to answer you as soon as possible.
Do I need to create an account to place an order? If so, why?
No, you do not have to have an account to order from our online store. However, through the pages of your account you will be able to:
- Save time, as you do not have to fill in your details every time you place a new order
- view your previous orders
- Visit your shopping cart and wish list
- change your registration details (email)
- refresh the password
How do I create my personal account?
By clicking “Login”, you can create a new account by filling in the required fields with your personal information. Once you have completed your registration you will receive a confirmation message in your e-mail.
I forgot my password, what can I do?
Just click on “Login” and there select “Forgot your password?”. This way you will receive an e-mail with instructions to retrieve your personal password.
What are the available payment methods?
Is credit card payment secure?
Yes, you are absolutely safe in your online shopping from our online store. We comply with all security rules regarding the transfer of sensitive data, which are NOT stored in our files, as your credit card is charged in cooperation with the bank.
